Last updated: 30 September 2026
These terms apply to bookings and stays at Obhula Woods and Obhula Heights (together "OBhula Homestay", "we", "us"), June Estate Road, Bhimtal, Uttarakhand 263136, and to the use of obhula.com. By making a booking or staying with us, you agree to these terms on behalf of yourself and everyone in your booking.
Bookings
- You can book by calling us, messaging us on WhatsApp, emailing us or sending an enquiry through the website. An enquiry is not a booking; your booking is confirmed only once we have received the advance payment and sent you a confirmation.
- We recommend booking at least 7 days ahead, especially in peak season and on long weekends.
- The person making the booking must be at least 18 years old and is responsible for everyone in the booking.
- Room rates are those quoted in your confirmation. Rates may change until a booking is confirmed.
Payment
- An advance payment of 30% of the booking amount is required to confirm your booking.
- The remaining amount is payable at check-in.
- We accept cash, bank transfer and UPI.
- Extra services such as meals not included in your rate, pickups, sightseeing and activities are charged separately and payable before check-out.
Cancellations and refunds
- Cancelled 48 hours or more before check-in: full refund of the advance.
- Cancelled between 24 and 48 hours before check-in: 50% of the booking amount is charged.
- Cancelled on the day of arrival, or no-show: the full booking amount is charged.
- No refund is given for a late arrival or early departure.
- Refunds are made to the original payment method within 7–10 working days.
If we have to cancel your booking for reasons within our control, we will refund everything you have paid. If you would like to change your dates instead of cancelling, contact us and we will try to help, subject to availability.
Check-in and check-out
- Check-in is from 2:00 PM and check-out is by 11:00 AM.
- Early check-in or late check-out can be arranged if the room is available, for an additional charge of ₹500–1,000.
- Every adult guest must show a valid government-issued photo ID at check-in (Aadhaar, passport, voter ID or driving licence). Foreign nationals must show a passport and valid visa. We may refuse check-in without valid ID.
Guests and children
- Only guests registered at check-in may stay overnight. Visitors are welcome in common areas during the day.
- Children above 5 years are charged as adults. Extra bedding for children can be arranged in advance.
- Children must be supervised by an adult at all times, including in the garden and outdoor areas.
Pets
Well-behaved pets are welcome with prior approval, at ₹500 per pet per night. Pets must be supervised at all times and kept on a leash in common areas. Owners are responsible for cleaning up after their pets and for any damage they cause.
House rules
- Please be considerate of other guests and keep noise down after 10:00 PM.
- Smoking is not allowed inside rooms. Please use the outdoor areas and dispose of ends responsibly.
- Illegal substances and activities are not permitted on the property.
- Please help us keep the hills clean by not littering and by respecting the local wildlife and plants.
- We may ask guests who seriously disturb others, break the law or damage the property to leave, without a refund.
Damage and belongings
Guests are responsible for any damage to the room, furnishings or property caused by them, their children, visitors or pets, beyond normal wear and tear, and may be charged for repair or replacement. Please look after your valuables; we are not responsible for loss of or damage to personal belongings unless caused by our negligence.
Meals, transport and activities
- Please tell us about dietary requirements and food allergies when you book. We will do our best to accommodate them but cannot guarantee a kitchen free of any allergen.
- Pickups, sightseeing and activities such as boating, paragliding or treks may be provided by independent operators. We arrange them for your convenience, but they are run under the operators' own terms, and you take part at your own risk.
- Walks and treks in the hills involve uneven ground and changing weather. Please wear suitable footwear and follow the guide's instructions.
Events beyond our control
We are not liable for failing to provide services because of events outside our reasonable control, such as landslides, heavy rain or snow, road closures, power or network outages, or government orders. If we cannot host you because of such an event, we will offer new dates or a refund of the advance.
Website
- Information on this website, including photos, room descriptions, amenities and travel tips, is provided in good faith and may change. Please confirm important details with us when you book.
- The text, photos and design of this website belong to OBhula Homestay. Please ask before reusing them.
- We are not responsible for the content of external websites linked from our pages.
- Our Privacy Policy explains how we handle personal information.
Liability
To the extent permitted by law, our total liability to you in connection with a booking is limited to the amount you paid for that booking. Nothing in these terms limits any rights you have under Indian consumer law.
Governing law
These terms are governed by the laws of India. Any dispute will be subject to the jurisdiction of the courts in Nainital, Uttarakhand.
Changes to these terms
We may update these terms from time to time. The version on this page when you make your booking applies to that booking.
Contact us
OBhula Homestay, June Estate Road, Bhimtal, Uttarakhand 263136
Email: info@obhula.com
Phone: +91 94581 59502