Frequently Asked Questions

You can make a reservation by calling us at +91 9458159502, sending us a WhatsApp message, or filling out the contact form on our website. We recommend booking at least 7 days in advance, especially during peak season.

Check-in is from 2:00 PM onwards and check-out is by 11:00 AM. Early check-in or late check-out can be arranged subject to availability and may incur additional charges of ₹500-1000.

Yes, we provide fresh home-cooked meals featuring local Kumaoni cuisine, North Indian dishes, and continental options. Our meals are prepared with organic ingredients from our garden and local sources.

Yes, we can accommodate vegetarian, vegan, gluten-free, and other dietary requirements with prior notice. Please inform us of any food allergies or preferences at the time of booking.

Complimentary activities include nature walks, yoga sessions, cultural orientation, bird watching, and access to our organic garden. Guided village tours and cooking classes are also included.

Complimentary high-speed WiFi is available in all rooms and common areas. However, we encourage guests to enjoy our digital detox experience and connect with nature during their stay.

Cancellations made 48 hours before check-in receive a full refund. Cancellations within 24-48 hours incur a 50% charge. Same-day cancellations or no-shows are charged the full amount.

From Delhi, take NH9 via Ghaziabad-Moradabad-Haldwani route (approximately 7 hours by car). Alternatively, take a train to Kathgodam Railway Station (22 km away) and then a taxi to our homestay.

Yes, we arrange pickup and drop services from Kathgodam Railway Station, Pantnagar Airport, and bus stations at additional charges. Please inform us in advance about your arrival details.

Absolutely! Our property is family-friendly with safe outdoor spaces for children to play. We can arrange extra bedding for children and provide high chairs for meals. Children above 5 years are charged as adults.

Yes, well-behaved pets are welcome with prior approval. Additional charges of ₹500 per pet per night apply. Pets must be supervised at all times and kept on leash in common areas.

Yes, secure parking facilities are available for all guests at no extra charge. The parking area can accommodate cars, motorcycles, and small buses safely.

Yes, we can arrange visits to Bhimtal Lake, Nainital, Mukteshwar, Kainchi Dham, and other nearby attractions. Transportation and guide services are available at additional cost.

We have 24/7 security, CCTV surveillance in common areas, fire safety equipment, first aid kits, and emergency contact numbers. Our staff is trained in basic first aid and emergency procedures.

We require a 30% advance payment to confirm your booking. The remaining amount can be paid upon check-in. We accept cash, bank transfers, and UPI payments.